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  • Posted by Karen Willinsky on September 8, 2024 at 9:11 pm

    Help with subscription

    I never signed up only purchased book

    Bundle with online access that never worked but I can not find a support option

    Paula replied 1 week, 5 days ago 4 Members · 6 Replies
  • 6 Replies
  • Paula

    Member
    November 18, 2024 at 7:57 am
    15 Points
    Level: Level 2 - Go Getter

    Same here. It’s very frustrating. I didn’t sign up for the subscription either. Right now not a happy camper.

    • Laura Campbell

      Member
      November 19, 2024 at 9:28 am
      10 Points
      Level: Level 1 - Newbie

      Same here and never received book !!

      • Paula

        Member
        November 20, 2024 at 9:10 pm
        334 Points
        Level: Level 6 - Artisan

        Hello Laura

        Please send an email to [email protected] and add your information so they can cancel your subscription and also mention in there if you did not received the book yet so they can re-send it to you.

        Thanks!

        Paula

    • Paula

      Member
      November 20, 2024 at 9:09 pm
      334 Points
      Level: Level 6 - Artisan

      Hello Paula

      Please send an email to [email protected] and add your information so they can cancel your subscription and also mention in there if you did not received the book yet so they can re-send it to you.

      Thanks!

      Paula

  • Paula

    Member
    November 19, 2024 at 5:16 pm
    15 Points
    Level: Level 2 - Go Getter

    I’ve only received one download so far. Doesn’t give me an option to download them. Can’t get a hold of anyone in customer service.

  • Paula

    Member
    November 20, 2024 at 9:10 pm
    334 Points
    Level: Level 6 - Artisan

    Hello Karen

    Please send an email to [email protected] and add your information so they can cancel your subscription and also mention in there if you did not received the book yet so they can re-send it to you.

    Thanks!

    Paula

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