[Paula]

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Same here. It’s very frustrating. I didn’t sign up for the subscription either. Right now not a happy camper.

[Laura Campbell]

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Same here and never received book !!

[Paula]

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Hello Laura

Please send an email to [email protected] and add your information so they can cancel your subscription and also mention in there if you did not received the book yet so they can re-send it to you.

Thanks!

Paula

[Paula]

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Hello Paula

Please send an email to [email protected] and add your information so they can cancel your subscription and also mention in there if you did not received the book yet so they can re-send it to you.

Thanks!

Paula

[Paula]

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I’ve only received one download so far. Doesn’t give me an option to download them. Can’t get a hold of anyone in customer service.

[Paula]

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Hello Paula,

Please send an email to [email protected] with the email and details related to your purchase, they are going to be able to help you with the issue.

Thanks!

[Paula]

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Hello Karen

Please send an email to [email protected] and add your information so they can cancel your subscription and also mention in there if you did not received the book yet so they can re-send it to you.

Thanks!

Paula

[Veronica Mathews]

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Same!! I ordered a book, received it, did NOT realize I signed up for a monthly subscription! I received an email today to “remind” me of an upcoming subscription charge. I followed ALL instructions to cancel however, once clicking “cancel” I was passed to a “tell us why” page that would not accept ANY options and therefore got stuck and would NOT cancel my subscription. This is NOT GOOD!! I’ve contacted my credit card company. There is not a way to cancel a subscription BEFORE it is charged. Instead I have to wait for a charge to show up then dispute it. I have emailed craft club, waiting for a response. This leaves a very bad taste in my mouth and does NOT look good for CRAFTY CLUB! I am currently researching federal laws and will be reporting where I can.

[Paula]

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Hello Veronica,

Please send an email to [email protected] with the email and details related to your purchase, they are going to be able to help you with the refund of your monthly subscription.

Thanks!